Tuesday, February 20, 2007

Remember company details on all e-Docs.

Company Details update
On January 01 2007 legislation from The Companies Act 2006 relating to electronic documents came into force. To avoid being in breach of the Act all companies in the UK must include certain regulatory information on their website and in certain e-mail correspondence:

"Every company must list its company registration number, place of registration and registered office address on its website as a result of an update to the legislation of 1985. The information, which must be in legible characters, should also appear on order forms and in emails. Such information is already required on 'business letters' but the duty is being extended to websites, order forms and electronic documents."

For further details on the Companies Act 2006 see http://www.dti.gov.uk/bbf/co-act-2006/index.html

Information that must be on your website
The name, geographic address and email address of the service provider. The name of the organisation with which the customer is contracting must be given. This might differ from the trading name. Any such difference should be explained – e.g. "ABC.co.uk is the trading name of ABC Limited."

It is not sufficient to include a 'contact us' form without also providing an email address and geographic address somewhere easily accessible on the site. A PO Box is unlikely to suffice as a geographic address; but a registered office address would. If the business is a company, the registered office address must be included.

If a company, the company's registration number should be given and, under the Companies Act, the place of registration should be stated (e.g. "ABC Limited is a company registered in England and Wales with company number 1234567") If the business is a member of a trade or professional association, membership details, including any registration number, should be provided.
If the business has a VAT number, it should be stated – even if the website is not being used for e-commerce transactions.
Prices on the website must be clear and unambiguous.
Also, state whether prices are inclusive of tax and delivery costs.

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